News:
Welcome to ACE FM
We hope to keep this page live and as up-to-date as our busy schedule will allow...
The Dubai Mall
From Health Care to Retail, with a twist. With barely a break to catch our breath, August 2010 heralded an exciting opportunity to join one of the largest companies in the United Arab Emirates, and head up a new division to manage the Building and Engineering services of a prestigious and demanding client. Al Arabia Operations and Maintenance, a subsidiary of Juma Al Majid, had expanded their operations from health care premises to shopping malls. Realising that this was new territory, and requiring a much larger than usual scope of operations, we were asked to join the team to manage the FM contract and begin the process of shaping the team able to provide the large scope of services to a demanding client. Emaar Malls Group expects 5-star quality service to complement what is a truly 5-star retail and entertainment facility. With over a million square feet of retail space, 3 food courts, international sized ice rink and Aquarium, 22 screen cinema and a children's entertainment centre, The Dubai Mall is a truly impressive site of mammoth proportions that requires a multi-national team of 100+ just to tend to the ongoing Engineering & Building maintenance (MEP) 24 hours per day.
Welcome to Accuro!
December 1st 2009 saw the beginning of a new venture with Accuro - specialist support services. Eric joined Accuro to head up the hard FM services of this rapidly growing Facilities Management company, the health services expertise of which is second to none in the region. Here's a quick summary from Giles Dale, the CEO:
accuro are a UAE based regional provider of specialist corporate support services uniquely combining specific industry expertise and knowledge with the provision of a full range of world-class, cost-efficient corporate support services. Our teams of service professionals are immersed exclusively in specific specialist support service sectors and bring with them, therefore, a depth of knowledge and understanding that can only come from adopting an industry focussed approach.
From our in-depth knowledge and experience in the provision of specialist support services, we immediately add value to our clients business by providing relevant, practical and valuable industry specific know-how from the beginning. We guide our clients in a transparent, ethical way into making the right choices and establishing an outsourcing partnership that maximises the value of our intellectual property in their business.
Furthermore, we deliver additional value by providing a one-stop shop of integrated support services. As a single operating entity, we deliver world-class service without the layers of cost and profit associated with a multi-supplier structure and the requisite management resources to sustain a complex mix of internal and external clients.
We create maximum shared value, which we define as the optimum achievable combination of best service quality output for the lowest price, by combining the most valuable industry specific know-how, with an absolute passion for caring - first for our employees and, in-turn, for our customers.
Mission
Our mission is to be great at what we do, by being absolutely clear and focussed on what we are passionate about, what we want to be best at and how we measure our success.
We're passionate...
Our business is all about caring, and our success is dependent upon the integrity of the ‘care-chain'. When care is reciprocated along the chain of human interaction, both within and outside the corporate environment, it bonds people together with enormous strength enabling people to combine their energy and passion, creating an output sum far greater than the parts.
We are passionate about creating an environment in which our employees genuinely care about what they do and take pride in the services they provide, so that together, we can achieve our Mission.
It is fundamentally important for the integrity of the ‘care-chain' that those who create this value for our clients, customers and shareholders are cared for in turn. As Accuro employees, we provide genuine opportunities for them to reach the highest possible levels of professional and personal growth.
Our culture of caring comes above all else - including profit. Accuro is founded upon this credo - in fact, our name comes from the Latin meaning ‘done with care'. Our strategy, our structure, our actions are all rooted in this belief.
Welcome to Doha
September 23rd 2008 was the dawning of working in the middle east. Aspetar - Qatar Orthopaedic & Sports Medicine Hospital, a newly completed, 75 bed, 5 star government endeavour, beckoned with a 10 year master plan for expansion, unfinished projects to complete and a whole host of new works to begin. Hitting the ground running, preparation began on: space assessment, architect management & master design initiatives; Ugrade Operating Theatre suite to AIA and JCIA standards; Manage CSSD Dept. 200% expansion; design and tender for Pharmacy IV Asceptic suite; Chair the Facilities Management & Safety Committee for JCI accreditation readiness; Accreditation preparations for readiness/Implementation of ISO 14001 Environmental Management System including Lead Auditor training.