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Fiona Stanley Hospital

January 2013 saw a return to Perth at the iconic Fiona Stanley Hospital   Project, working with new and innovative technologies in a state of the art facility.  It was good to be back in a hospital environment again, developing and implementing the service plan for the engineering & maintenance work-stream for this huge site to ensure that all works and operations are compliant to all relevant standards (e.g. HDWA, ACHS, BCA, Standards Australia and local government regulations).  This ensured adequate resources would be available to meet stringent KPIs, and provide benefits in terms of improved safety, continuum of high level of service delivery by the utilisation of auto-deployment to tradesmen’s PDAs.  Reliable operational capability with intensive training schedules and optimum lifecycle costs of plant and equipment with meticulous attention to detail in planning PPMs around OEM O&M manuals.  Recruit all staff to fill all maintenance operational roles. Provide adequate, experienced support to other Project Managers i.e. contracts, assets, ELV systems, fire and compliance, energy & utilities management, and act as the reporting conduit to the Director and the Principal.

17th November 2014

Abu Dhabi and JBI

In Nov 2011 the opportunity to work for John Buck International beckoned and we relocated to Abu Dhabi.  A US owned company at the forefront of FM of large and complex facilities, JBI was a real pleasure to experience; streamlined and efficient with a good reputation for implementing excellent FM practices and modern technology.  Our first job was to develop and implement a document management system and populate existing documentation into it for Baniyas Towers in Abu Dhabi’s CBD, which consisted of two 11 storey, commercially rented towers, with Government department tenants.  

Secondly, to undertake management of all hard and soft FM and all MEH, Grounds, Security, Cleaning and various specialist sub-contractors. Especially, undertake project management of disability access upgrade works.  Project manage extensive redevelopment of one tower including a complete remodel of the ground floor to include installation of escalators.

Next on to Zayed University in Abu Dhabi to manage the DLP with the builder still on site and a raft of defects.  An iconic campus of 32 buildings, and the largest facility of its kind in the middle east, the site was open to students with outstanding problems with most of the building services.  With the poor quality of the workmanship evident it was decided to audit all buildings and services, catalogue all findings, and introduce a rigid permit to work system to track and inspect all works.  An additional 6,000 defects were catalogued before the end of the DLP and site-wide the ridge capping and roofing was rejected. In most areas  strict management of contractors was required to ensure delivery of contractual obligations and post commissioning optimisation.

Also, implement a new information management system, expand the existing works management system (Concept Evolution), educate Helpdesk staff on basic engineering principals and develop business rules for the categorising of maintenance calls and deployment to technical staff.  Direct services towards cost effective buildings operations & maintenance; this included the management of a contracted principal Mechanical, Electrical & Hydraulic (MEH) service provider, MAF Dalkia, and other specialist sub-contract MEH service providers to strict KPIs.  

17th November 2014

The Dubai Mall

From Health Care to Retail, with a twist. With barely a break to catch our breath, August 2010 heralded an exciting opportunity to join one of the largest companies in the United Arab Emirates, and head up a new division to manage the Building and Engineering services of a prestigious and demanding client. Al Arabia Operations and Maintenance, a subsidiary of Juma Al Majid, had expanded their operations from health care premises to shopping malls. Realising that this was new territory, and requiring a much larger than usual scope of operations, we were asked to join the team to manage the FM contract and begin the process of shaping the team able to provide the large scope of services to a demanding client. Emaar Malls Group expects 5-star quality service to complement what is a truly 5-star retail and entertainment facility. With over a million square feet of retail space, 3 food courts, international sized ice rink and Aquarium, 22 screen cinema and a children's entertainment centre, The Dubai Mall is a truly impressive site of mammoth proportions that requires a multi-national team of 100+ just to tend to the ongoing Engineering & Building maintenance (MEP) 24 hours per day.

28th March 2011

Welcome to Accuro!

December 1st 2009 saw the beginning of a new venture with Accuro - specialist support services. Eric joined Accuro to head up the hard FM services of this rapidly growing Facilities Management company, the health services expertise of which is second to none in the region.  

Reporting directly to the CEO, we developed a model for the facilities management of multiple sites, including a 40 storey tower block, developed an operating identity, a cost model for operational budgeting and new contract bids, operating standards & business development, bidding for multiple contracts in the $550,000 bracket and providing a Facilities Management consulting service to associated sister companies and JV partners. Managing budgets approx. $1,500,000.

Of significance, as an example of how important good FM is, was the results of a maintenance audit undertaken on the Abu Dhabi Cricket Stadium.  This multi-million dollar construction had been open only 2 years when serious structural defects and concrete cancer began to appear and equipment failure was rife across the site.  90% of the damage was due to incorrect maintenance methods.  Maintenance was being done, but by being done incorrectly was adversely affecting the life cycle of the assets.  This was occurring on such a scale that it was estimated that a staggering $10,000 worth of damage was being done per month!

1st December 2009

Welcome to Doha

September 23rd 2008 was the dawning of working in the middle east. Aspetar - Qatar Orthopaedic & Sports Medicine Hospital, a newly completed, 75 bed, 5 star government endeavour, beckoned with a 10 year master plan for expansion, unfinished projects to complete and a whole host of new works to begin. Hitting the ground running, preparation began on: space assessment, architect management & master design initiatives; Ugrade Operating Theatre suite to AIA and JCIA standards; Manage CSSD Dept. 200% expansion; design and tender for Pharmacy IV Asceptic suite; Chair the Facilities Management & Safety Committee for JCI accreditation readiness; Accreditation preparations for readiness/Implementation of ISO 14001 Environmental Management System including Lead Auditor training.

23rd September 2008